FREQUENTLY ASKED QUESTIONS

No, the showrooms and our sales team are only available to visit business addresses.

Yes you can. Pop in to 2/27 Clark Court, Bibra Lake and we will be happy to help you. Our opening hours are between 7am and 3.30pm Monday to Friday, excluding public holidays.

You can call us to place an order over the phone between 7.30am and 3pm Monday to Friday, or contact us here to talk to one of our sales team about your requirements.

If you know what you need, you can now order and pay using our online Shopping Cart. Simply add the items you require to your cart, submit an order and pay online with your credit card. The order will be received by our office; it will be despatched once we have received your payment.

Simply contact us here and one of our sales team will get back to you.  We can either advise you of a similar product that we have in stock, or order in exactly what you need based on your specific requirements or preference.

Existing account customers are able to be registered so that you can order and pay with a Purchase Order number. Just call our office or contact us here to request online account access. Add the items to your cart, your shipping (or pickup) preferences and enter your purchase order number.  The order will be received by our warehouse which is where your contract pricing will apply, and despatched asap. At the moment only list price will appear when you login and order.

If you register yourself as a normal online customer, we can transfer your registration type to account customer – otherwise you will be asked to pay upfront with your credit card.

We offer 30 day trading accounts for Australian businesses; this is primarily for those companies who wish to deal with us as a preferred supplier. Your first order must be paid up front.  A credit account application form will be sent to you upon your request to setup a trading account. You can contact us here to request a credit application form.  Accounts will be approved based on 3 trade references and independent credit checks. Approval is discretionary. Once your application for credit has been approved, you will be issued a monthly statement. Payment is due 30 days from EOM of date of invoice.

Safety Zone Australia are a CreditorWatch member. Accounts not paid within terms may have a payment default registered against them, affecting your ability to access credit from other suppliers in the future.

We use the EWay payment gateway to ensure that your credit card payments are secure. We accept all credit cards including Visa, Mastercard, Diners Club & American Express.

If you are one of our 30 day account customers, we can offer you facilities to pay using a Purchase Order number.